If for any reason you wish to cancel your order with us please send an e-mail to contact@concept-graphics.co.uk. We can cancel the order at any time so long as the Goods haven’t been dispatched.
In the event that your order has been dispatched you can return the Goods to us within 30 working days. The Goods must be returned in their perfect, un-opened condition and sealed in their original packaging (With the exception of clothing products). The costs of returning Goods to us will be met by you. When we receive the Goods we will authorise a refund. We will refund for the cost of the Goods only.
The Goods will remain your responsibility until they have been safely delivered to us. We strongly advise that you insure the Goods and get proof of posting in case of loss or damage.
Return Address:
Concept Graphics
99 Westhill Road
Grimsby
North East Lincolnshire
DN34 4SG